SHIPPING & RETURNS

Only unused - unopened peels may be returned for refund. There is a 10% restocking fee applies to all returned items if there is no damage and we did not make a mistake in shipping.  As we cannot monitor the end user for their skin type, health condition and product compatibility, we strongly recommend that you consult your physician or a skin care professional for an analysis of your particular skin type and sensitivity level before purchasing any product. No refund will be given for any reason relating to product effect or compatibility with your skin type, including allergic reaction. We do not guarantee the efficacy of products listed. 

Responsibility for delivery of packages belongs solely to the courier, United States Postal Service (USPS). Skincare Solutions Store cannot be held responsible for shipments that are lost, stolen, damaged, delayed, or otherwise inconvenienced in transit.

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If you receive an incorrect or damaged item, please contact us via e-mail within 3 days of receiving your item for a Return Authorization (RA) number. The product must be returned within 10 days of the authorization. A replacement product will be sent upon receipt of the damaged or defective item. When returning an item, please make sure to use all the original packaging wherein the shipment has come to you, with all accessories. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.